Contact Us
Have a question about a product, your order, or our delivery and returns policy? Our customer service team is happy to help.
Email: info@auraeandco.com
How to reach us
Send us an email and please include:
- Your order number (if your enquiry relates to an order)
- Your name and contact details
- A brief description of the issue
- Photos (if there's a product fault or damage)
We'll get back to you as soon as possible.
Common enquiries
- Tracking your order / order status
- Returns and exchanges under our Returns Policy
- Product questions (size, material, compatibility, etc.)
- Invoices and payments
Data protection
We handle your information in accordance with our Privacy Policy. Please only send information that's relevant to your enquiry.