Terms & Conditions

This website is operated by Aurea & Co. Throughout this site, the terms "we", "us" and "our" refer to Aurea & Co. Aurea & Co provides this website — including all information, tools and services available on it — to you, the user, on condition that you accept all terms, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage with our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and policies referenced here or linked to. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants and content contributors.

Please read these Terms carefully before using any part of the website. By using the website, you agree to these Terms. If you do not accept all of these Terms, you may not use the website or our services.

Any new features or tools added to the store are also covered by these Terms. You can read the current version of the Terms on this page at any time. We reserve the right to update, change or replace any part of these Terms by posting updates to the website. Continued use of the website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that lets us sell our products and services to you.

Section 1 — Online Store Terms

  • By agreeing to these Terms, you confirm that you are of legal age in your country of residence, or that you have parental or guardian consent if you are a minor.
  • You must not use our products for any unlawful or unauthorised purpose, and must not breach any applicable laws in your jurisdiction (including, without limitation, copyright laws).
  • You must not transmit any viruses, malicious code or other destructive content.
  • A breach of these Terms may result in immediate termination of your access to our services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your information (excluding credit card details) may be transferred unencrypted and adapted to meet technical requirements of different networks or devices. Credit card information is always encrypted during transmission.

You must not copy, sell, resell or otherwise exploit any part of the Service or the website's content without our prior written permission.

Section 3 — Accuracy, Completeness and Timeliness of Information

We are not responsible if information on the website is inaccurate, incomplete or out of date. All information is provided for general purposes only and should not be relied on as the sole basis for any decision.

This site may include historical information, provided for reference only. We may update the content at any time but are under no obligation to do so.

Section 4 — Changes to the Service and Prices

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time, without prior notice.

We are not liable for any changes, price adjustments, suspensions or discontinuations of the Service.

Section 5 — Products and Services

Certain products or services may be available exclusively online and may be limited in quantity. Returns and exchanges are handled in accordance with our Returns Policy.

We make every effort to display product images and colours as accurately as possible, but we cannot guarantee your screen will render colours exactly.

We may restrict sales to certain people, regions or jurisdictions, and may limit order quantities. Product descriptions and prices may change without notice.

Australian Consumer Law: Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to decline any order. We may limit or cancel quantities purchased per person, household or order. If we make a change to or cancel an order, we may try to notify you via the email, billing address or phone number provided.

You agree to provide current, complete and accurate purchase and account information for every order placed with us.

Section 7 — Third-Party Tools

We may give you access to third-party tools that we neither monitor nor control. Use of any such tools is entirely at your own risk.

Section 8 — Third-Party Links

Some content, products and services available through our Service may include material from third parties. We are not responsible for the content of external websites or for any loss or damage arising from your use of third-party services. Please review their terms before transacting with them.

Section 9 — Comments and Feedback

If you submit suggestions, ideas or other material to us, you agree that we may use and publish this material without compensation to you. You are responsible for ensuring your submissions don't infringe anyone else's rights or break any laws.

Section 10 — Personal Information

Our collection and handling of your personal information is governed by our Privacy Policy.

Section 11 — Errors and Omissions

We may correct errors, typos or omissions in information at any time, including after an order has been placed.

Section 12 — Prohibited Uses

You must not use the website for any unlawful, harmful, misleading, discriminatory or technically damaging purpose. This includes distributing viruses, phishing or breaching security systems. Violations may result in immediate suspension of access.

Section 13 — Disclaimer of Warranties and Limitation of Liability

We do not guarantee that the Service will be error-free, uninterrupted or always available. Use is at your own risk.

To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential loss or damage arising from your use of the Service or our products.

Australian Consumer Law: Nothing in this section excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Section 14 — Severability

If any part of these Terms is found to be invalid, the remaining provisions will continue in full force and effect.

Section 15 — Termination

Either party may end this agreement at any time. We may terminate the agreement if you breach these Terms.

Section 16 — Entire Agreement

These Terms, together with our other policies, make up the entire agreement between you and us and supersede any prior agreements.

Section 17 — Governing Law

These Terms are governed by and interpreted in accordance with the laws of Hong Kong SAR. However, nothing in this clause limits or excludes any rights you may have under the Australian Consumer Law, which applies to Australian consumers regardless of governing law.

Section 18 — Changes to These Terms

We may update these Terms at any time by posting a new version on the website. Continued use of the Service after changes are posted constitutes acceptance of those changes.

Section 19 — Contact Information

Questions about these Terms can be sent to:

Aurea & Co
info@auraeandco.com

JJ Capital Limited
Unit 2904-05, 29/F Universal Trade Centre
3 Arbuthnot Road, Central
Hong Kong